Kick off by signing in and pointing the platform at your environment: enter credentials, choose discovery ranges, and let it pull in routers, switches, servers, firewalls, UPS units, access points—anything that talks over common protocols. Apply ready-made profiles by vendor or device role, tag by site or business service, and build a single pane that highlights what must stay green: internet edge, core switching, key apps, and storage paths. From any browser, you can watch live health, drill to a port, or filter by location, shift, or severity.
Next, define what “good” looks like. Create service objectives for customer-facing apps or remote branches, attach uptime checks from multiple regions, and set thresholds for latency, CPU, memory, disk, and interface utilization. Route alerts to on-call teams by time and service; throttle noise with dependency rules and maintenance windows. Let behavior-based detection learn normal traffic and raise an event only when a metric truly deviates. When something tips, the alert includes context—impacted components, recent changes, and the quickest path to investigate.
For day‑to‑day diagnostics, open a device view to see live trends for utilization, errors, drops, temperature, power status, and wireless client load. Jump from a spike on a switch port to bandwidth graphs to identify the talker, then run a remote ping, traceroute, SNMP walk, or port probe from the console to confirm reachability. Track servers alongside the network: watch CPU saturation, RAM pressure, disk I/O, processes, and TCP queues. Use address tracking to map IP, DNS, and MAC details when hunting rogue hosts. Compare today’s behavior to dynamic baselines to separate routine peaks from real incidents.
Use reports to look forward as much as backward. Forecast capacity by interface, site, or server cluster to plan upgrades before saturation. Build weekly summaries for executives—availability by service, top incidents, SLA results—and schedule them to email. For policy audits, review internet usage patterns and high‑volume destinations. During rollouts, stage new sites into a holding group, apply templates, confirm health with synthetic checks, and then promote to production. Grant role‑based access so NOC staff, network engineers, and application owners each see exactly what they need, without stepping on one another’s workflows.
Starter (web Monitoring)
$9.00 per month
$9/mo (paid annually)
10 Websites/Servers
1 Synthetic Web Transaction
1-minute Poll Frequency
Select from over 110+ Locations
5 Network Monitoring Interfaces
2 NetFlow Analyzer Interfaces
500 MB Logs
100K RUM Pageviews & 1 Site
3 Status Pages in StatusIQ
50 SMS/Voice Credits per month
Buy Add-ons for more
Third-party Integration
Multi-user
Standard Support
Additional 10 Websites/Servers/Cloud: $15/month
Additional 50 Websites/Servers/Cloud: $50/month
Additional 500 Websites/Servers/Cloud: $500/month
Additional 2 Applications/Advanced Microsoft Apps/Synthetic Web: $20/month (Available in Starter and Pro plan)
Additional 5 Applications/Advanced Microsoft Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Microsoft Apps/Synthetic Web: $250/month
Additional 10GB Logs: $10/month
Additional 100GB Logs: $95/month
Additional 1TB Logs: $900/month
Additional 500K Page Views & 5 Sites for RUM: $24/month
Additional 5M Page Views & 50 Sites for RUM: $124/month
One Mobile App Add-on for Mobile APM with up to 100,000 End Users: $99/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 50 NetFlow Interfaces: $125/month
Additional 1000 NetFlow Interfaces: $2,000/month<br>
Pro (website Monitoring)
$35.00 per month
40 Websites/Servers
3 Synthetic Web Transactions
1-minute Poll Frequency
Select from over 110+ Locations
5 Network Monitoring Interfaces
2 NetFlow Analyzer Interfaces
500 MB Logs
500K RUM Pageviews & 5 Sites
3 Status Pages in StatusIQ
150 SMS/Voice Credits per month
Buy Add-ons for more
Third-party Integration
Multi-user
Premium Support
Additional 10 Websites/Servers/Cloud: $15/month
Additional 50 Websites/Servers/Cloud: $50/month
Additional 500 Websites/Servers/Cloud: $500/month
Additional 2 Applications/Advanced Microsoft Apps/Synthetic Web: $20/month (Available in Starter and Pro plan)
Additional 5 Applications/Advanced Microsoft Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Microsoft Apps/Synthetic Web: $250/month
Additional 10GB Logs: $10/month
Additional 100GB Logs: $95/month
Additional 1TB Logs: $900/month
Additional 500K Page Views & 5 Sites for RUM: $24/month
Additional 5M Page Views & 50 Sites for RUM: $124/month
One Mobile App Add-on for Mobile APM with up to 100,000 End Users: $99/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 50 NetFlow Interfaces: $125/month
Additional 1000 NetFlow Interfaces: $2,000/month
Classic (website Monitoring)
$89.00 per month
$89/mo (paid annually)
100 Websites/Servers
5 Synthetic Web Transactions
1-minute Poll Frequency
Select from over 110+ Locations
10 Network Monitoring Interfaces
2 NetFlow Analyzer Interfaces
500 MB Logs
1M RUM Pageviews & 10 Sites
3 Status Pages in StatusIQ
250 SMS/Voice Credits per month
Buy Add-ons for more
Multi-user
Third-party Integration
Premium Support
Additional 10 Websites/Servers/Cloud: $15/month
Additional 50 Websites/Servers/Cloud: $50/month
Additional 500 Websites/Servers/Cloud: $500/month
Additional 2 Applications/Advanced Microsoft Apps/Synthetic Web: $20/month (Available in Starter and Pro plan)
Additional 5 Applications/Advanced Microsoft Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Microsoft Apps/Synthetic Web: $250/month
Additional 10GB Logs: $10/month
Additional 100GB Logs: $95/month
Additional 1TB Logs: $900/month
Additional 500K Page Views & 5 Sites for RUM: $24/month
Additional 5M Page Views & 50 Sites for RUM: $124/month
One Mobile App Add-on for Mobile APM with up to 100,000 End Users: $99/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 50 NetFlow Interfaces: $125/month
Additional 1000 NetFlow Interfaces: $2,000/month
Elite (website Monitoring)
$225.00 per month
$225/mo (paid annually)
250 Websites/Servers
10 Synthetic Web Transactions
30-second Poll Frequency
Select from over 110+ Locations
50 Network Monitoring Interfaces
2 NetFlow Analyzer Interfaces
1 GB Logs
5M RUM Pageviews & 50 sites
3 Status Pages in StatusIQ
400 SMS/Voice Credits per month
Buy Add-ons for more
Multi-user
Third-party Integration
Premium Support
Additional 10 Websites/Servers/Cloud: $15/month
Additional 50 Websites/Servers/Cloud: $50/month
Additional 500 Websites/Servers/Cloud: $500/month
Additional 2 Applications/Advanced Microsoft Apps/Synthetic Web: $20/month (Available in Starter and Pro plan)
Additional 5 Applications/Advanced Microsoft Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Microsoft Apps/Synthetic Web: $250/month
Additional 10GB Logs: $10/month
Additional 100GB Logs: $95/month
Additional 1TB Logs: $900/month
Additional 500K Page Views & 5 Sites for RUM: $24/month
Additional 5M Page Views & 50 Sites for RUM: $124/month
One Mobile App Add-on for Mobile APM with up to 100,000 End Users: $99/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 50 NetFlow Interfaces: $125/month
Additional 1000 NetFlow Interfaces: $2,000/month
Enterprise (website Monitoring)
$449.00 per month
$449/mo (paid annually)
500 Websites/Servers
25 Synthetic Web Transactions
30-second Poll Frequency
Select from over 110+ Locations
100 Network Monitoring Interfaces
20 NetFlow Analyzer Interfaces
1 GB Logs
10M RUM Pageviews & 100 Sites
3 Status Pages in StatusIQ
500 SMS/Voice Credits per month
Buy Add-ons for more
Multi-user
Third-party Integration
Premium Support
Additional 10 Websites/Servers/Cloud: $15/month
Additional 50 Websites/Servers/Cloud: $50/month
Additional 500 Websites/Servers/Cloud: $500/month
Additional 2 Applications/Advanced Microsoft Apps/Synthetic Web: $20/month (Available in Starter and Pro plan)
Additional 5 Applications/Advanced Microsoft Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Microsoft Apps/Synthetic Web: $250/month
Additional 10GB Logs: $10/month
Additional 100GB Logs: $95/month
Additional 1TB Logs: $900/month
Additional 500K Page Views & 5 Sites for RUM: $24/month
Additional 5M Page Views & 50 Sites for RUM: $124/month
One Mobile App Add-on for Mobile APM with up to 100,000 End Users: $99/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 50 NetFlow Interfaces: $125/month
Additional 1000 NetFlow Interfaces: $2,000/month
Enterprise Plus Web (website Monitoring)
$899.00 per month
$899/mo (paid annually)
2500 Websites
100 Synthetic Web Transactions
30-second Poll Frequency
Select from over 110+ Locations
1 GB Logs
10M RUM Pageviews & 100 Sites
3 Status Pages in StatusIQ
1000 SMS/Voice Credits per month
Buy Add-ons for more
Multi-user
Third-party Integration
Premium Support
Additional 10 Websites/Servers/Cloud: $15/month
Additional 50 Websites/Servers/Cloud: $50/month
Additional 500 Websites/Servers/Cloud: $500/month
Additional 2 Applications/Advanced Microsoft Apps/Synthetic Web: $20/month (Available in Starter and Pro plan)
Additional 5 Applications/Advanced Microsoft Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Microsoft Apps/Synthetic Web: $250/month
Additional 10GB Logs: $10/month
Additional 100GB Logs: $95/month
Additional 1TB Logs: $900/month
Additional 500K Page Views & 5 Sites for RUM: $24/month
Additional 5M Page Views & 50 Sites for RUM: $124/month
One Mobile App Add-on for Mobile APM with up to 100,000 End Users: $99/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 50 NetFlow Interfaces: $125/month
Additional 1000 NetFlow Interfaces: $2,000/month
Starter (infrastructure)
$9.00 per month
$9/mo (paid annually)
10 Websites/Servers/Cloud
500 MB Logs
1 Advanced Microsoft App
Monitor 1 Plugin free per Server
Cron Monitoring
Kubernetes Monitoring
StatsD Metrics Monitoring
5 Network Monitoring Interfaces
2 NetFlow Analyzer Interfaces
100K RUM Pageviews & 1 Site
50 SMS/Voice credits per month
Standard Support
Additional 10 Websites/Servers/Cloud: $15/month
Additional 50 Websites/Servers/Cloud: $50/month
Additional 500 Websites/Servers/Cloud: $500/month
Additional 2 Applications/Advanced Microsoft Apps/Synthetic Web: $20/month
Additional 5 Applications/Advanced Microsoft Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Microsoft Apps/Synthetic Web: $250/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 50 NetFlow Interfaces: $125/month
Additional 1000 NetFlow Interfaces: $2,000/month
Additional 10GB Logs: $10/month
Additional 100GB Logs: $95/month
Additional 1TB Logs: $900/month
Pro (apm)
$35.00 per month
3 Applications
40 Websites/Servers/Cloud
500K RUM Pageviews & 5 sites
5 Network Monitoring Interfaces
2 NetFlow Analyzer Interfaces
500 MB Logs
150 SMS/Voice Credits Per Month
Multi-user
Third-party integration
Premium Support
Additional 2 Applications/Advanced Windows Apps/Synthetic Web: $20/month
Additional 5 Applications/Advanced Windows Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Windows Apps/Synthetic Web: $250/month
Additional 10 Servers/Websites: $15/month
Additional 50 Servers/Websites: $50/month
Additional 500 Servers/Websites: $500/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 10GB Logs: $10/month
500 K Page Views & 5 Sites: $24/month
5M Page Views & 50 Sites: $124/month
One Mobile App add-on for Mobile APM with up to 100,000 end users: $99/month
Java, .NET, Ruby on Rails and PHP
Throughput, Response Times and Errors
JS Errors and snapshots
Deep JVM Monitoring
Deep IIS and .NET Runtime Monitoring
Real User Monitoring (Web) for SPA
Application dependency mapping
Custom instrumentation
Web Transaction using Real Browser
SSO/SAML Integration
30 days metrics stored
Premium Support (phone, online, forums)
SOC 2 Certified
Mobile APM for iOS & Android native apps
Msp
$45.00 per month
50 Websites/Servers/Cloud
30-second Poll Frequency
3 Advanced Monitors
Buy Add-ons for more
50 Network Monitoring Interfaces
10 NetFlow Analyzer Interfaces
1 GB Logs
500K RUM Pageviews & 5 Sites
Select from over 110+ Locations
150 SMS/Voice Credits per month
9 Customer Accounts
Premium Support
Additional 20 Servers/Websites: $30/month
Additional 50 Servers/Websites: $50/month
Additional 500 Servers/Websites: $500/month
Additional 5 Applications/Advanced Windows Apps/Synthetic Web: $60/month
Additional 25 Applications/Advanced Windows Apps/Synthetic Web: $250/month
Additional 100 Network Interfaces: $50/month
Additional 250 Network Interfaces: $75/month
Additional 1000 Network Interfaces: $200/month
Additional 10GB Logs: $10/month
500K Page Views & 5 Sites: $24/month
5M Page Views & 50 Sites: $124/month
One Mobile App add-on for Mobile APM with up to 100,000 end users: $99
Use your logo
Website Monitoring
White-labelled Site24x7 Control Panel
Agent based Server Monitoring
Separate account for each customer
AWS Monitoring
Single login across customers for the MSP
Network Monitoring
Provide access to end-customers
Application Performance Monitoring
Simplified licensing model
Real User Monitoring (Web)
Public Status Page for Customers
Web Transaction (Browser) Monitoring
Availability status across Customers
Email, SMS and Voice alerts
MSP NOC View
Third Party Integrations
Unified Alarms Management
RESTful API
Unlimited Customer Accounts
Site24x7 iOS & Andriod App
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